Service guides

Water damage services

Eight service guides explain the work—extraction, drying, restoration, mold, and the incidents that start a loss.

Where to start

Call for Quote (269) 461-9782

Tell the quote team your address, water source and affected rooms. Confirm service availability and written terms.

Read the first-steps guide

Four core services

The mechanical sequence most water damage work follows.

Water extraction

Lifts standing water and saturated material out so air can reach the structure behind it.

Water extraction guide

Structural drying

Air movement, dehumidification and moisture readings for framing, cavities and finished surfaces.

Structural drying guide

Water damage restoration

Scopes damaged materials, coordinates repairs and returns the home to a sound, finished state.

Water damage restoration guide

Four incident guides

Specific losses with their own sequence and boundaries.

Flood damage cleanup

River, canal and surface water entry, with source and contamination considered before cleanup begins.

Flood damage cleanup guide

Sewage cleanup

Contaminated water, containment and controlled disposal after the source is stopped.

Sewage cleanup guide

Burst pipe water damage

Freeze and pressure failures on supply lines, with source control by the appropriate trade.

Burst pipe water damage guide

Basement water removal

Low-point pooling in basements and crawl spaces, addressing where water collects and why.

Basement water removal guide

Starting points

Which service should I choose first?

Start with the work your property needs. If water is standing, begin with extraction; if surfaces are wet but water is gone, begin with drying. The incident guides address specific sources like sewage, plumbing failures or flooding.

Do I need more than one service?

Often yes. A burst pipe may lead to extraction, drying and restoration in sequence. The guides are written to work together, and a sound written scope names each step.

Read the guides, then choose by scope

Each guide explains one part of the sequence; together they cover the whole loss.

Call for Quote (269) 461-9782

Tell the quote team your address, water source and affected rooms. Confirm service availability and written terms.

See the local service areas